UK - Cloud Communications Report Q4 2018

UK - Cloud Communications Report Q4 2018

Dominic Black, Matthew Townend

£1000.00

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Description

Contents


Executive Summary 3

1 Introduction and Scope of the Study 5

1.1 Methodology of collecting base data 5

1.2 Market Definitions 5

2 Market Numbers 8

2.1 Service Provider Market Share 10

2.2 Platform Provider Market Share 12

3 Forecast 15

4 Market Revenues 18

4.1 Revenue Components 18

4.2 Handsets Revenues 19

4.3 Service Revenue 20

4.4 Minute Revenues 22

4.5 Service Setup Revenues 23

4.6 Total Market Revenue 25

5 Market Dynamics 27

5.1 Changing Competitive landscape 27

5.2 UK Service Providers landscape 30

5.3 Mergers and Acquisitions 30

6 Service Elements 36

6.1 Mobile launches 36

6.2 SD WAN 36

6.3 Team Collaboration 37

6.4 Customer Contact 38

6.5 AI 39

6.6 Verticals and Contextual Communications 40

7 CPaaS Digital Transformation 41

8 Globalization 42

9 List of Service Providers 44

10 Cavell Group 46


Author

Dominic Black:
Dominic joined Cavell at the beginning of 2013 as our UK market Analyst and has built a great knowledge of the UK European VoIP markets. Dominic has authored research and whitepapers and speaks & attends industry events around Europe. Dominic has also traveled widely while working on consultancy projects both in Europe & in the Middle East, giving him a good knowledge of different market Dynamics.


Matthew is a recognized global expert in the area of UC & VoIP. Writing regular research and speaking at global events, he combines this consulting experience with a lot of practical experience from his time working in carrier environments. He has led a number of high-profile consultancy projects for multinational clients such as BT, Level 3, Telkom SA, Belgacom, Vodafone, Zain & Eitsalat.

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